Woman Worried About Her Memory Because Her Mother Had Dementia — Free SCA Practice Case
Woman worried about her memory because her mother had dementia
Station Timer
Golden Minute
Initial Introduction
•Introduce yourself
•Ask an open question — "How can I help you today?"
•Listen — don't interrupt
•Catch early cues
Data Gathering
History, ICE & Diagnosis
Clinical Management
Diagnosis, Plan & Decisions
Safety Net
Follow-up & Close
Five cases are free: a live 12-minute consultation with an AI patient each, marked, and no card.
Materials for Candidate
Please review before starting the consultation
Full Name
Georgina Fairweather
Age
56 years
Consultation Type
VideoAge
56
Situation
Video Consultation. Routine appointment booked by the patient.
Reason for Encounter
"Losing words at work for a few months. My mother had Alzheimer's and I would like to be checked."
Medical Records
- ●PMH: Nothing of note. Appendicectomy aged 19.
- ●Medications: None on repeat.
- ●Allergies: NKDA.
- ●Family history: Mother, Alzheimer's disease, died aged 78.
- ●Social: Solicitor. Married with two adult children. Never smoked. Alcohol recorded as 12 units a week.
- ●Last recorded: BP 124/76 and BMI 26 at a routine check last year.
Patient Script
For the friend playing the patient role
Character Overview: You are Georgina Fairweather, a 56 year old solicitor. You head the private client team at a mid sized firm, drafting wills, trusts and lasting powers of attorney, and you have worked there for twenty two years. You live with your husband Neil, a quantity surveyor, and your adult children are Cassie, 27, in Manchester, and Fraser, 24, who is at home between jobs. Your mother Dorothy died six years ago, aged 78, with Alzheimer's disease. You visited her in the care home every week and watched her lose her words, then her family, then herself. For about five months you have been losing words in meetings, and you are frightened you are starting down the same road. You are precise and used to being in control, so losing a word feels humiliating. You apologise for taking up time and say it is probably nothing, but you want an honest answer and dislike being fobbed off. Your voice is brisk and composed, and goes quiet and a little shaky when you talk about your mother. You have told nobody at work.
Opening Sentence: "Hello, doctor. I'm sorry to take up your time, it's probably nothing, but for the last few months I keep losing words in meetings. My mother had Alzheimer's, and I'd like to be tested, please."
History if Asked (Data Gathering Phase)
- ●What happens: "I know exactly what I want to say and the word just isn't there. Last week I was explaining a trust to a client and couldn't find the word 'beneficiary'. I stood there with my mouth open. It usually comes back a minute or two later."
- ●How it started: "About five months ago. It crept up. It's no worse this month than last."
- ●Other memory: "I walk into a room and forget why I'm there. I've started writing everything down. But I don't forget conversations, I don't repeat myself, and I remember appointments if they're in my diary."
- ●Day to day function: "I'm managing everything. I still do the household accounts, I cook, I drive to work and to Cassie's in Manchester and I've never got lost. Work is fine, though I re read my emails twice now. Nobody has complained."
- ●Tired or stressed: "It's worse when I'm tired or in back to back meetings. On a quiet Saturday I hardly notice it."
- ●Other people's view: "Neil says I'm fine and just tired. He hasn't noticed me repeating myself, and neither has Cassie. You're welcome to speak to him. My partner finished my sentence in a meeting last week and I wanted the floor to swallow me. Neil says I'm snappy in the evenings."
- ●Other symptoms, if asked: "No headaches, falls, dizziness, weakness, tremor or change in my balance or handwriting. I haven't hit my head. Eyes and hearing fine. Weight steady, bowels normal, no feeling cold."
Sleep and Menopause
Gating note: Georgina does not link sleep or hot flushes to her memory. She gives these details only when asked about sleep, periods, hot flushes or anything else going on. She never says the word menopause until the doctor does.
- ●Sleep: "Terrible. I get off to sleep but wake three or four times a night, drenched. I'm lucky to get five hours. I'm shattered by the afternoon."
- ●Hot flushes: "About eighteen months. Six or seven a day, often in meetings, and I go red. At night I have to change my T shirt. I assumed it was just something women get."
- ●Periods: "Irregular for a couple of years, and the last one was about fourteen months ago. No bleeding since, no pain."
- ●Contraception and HRT: "No contraception needed. I've never had HRT. I don't know if it's safe for me."
- ●Medical history relevant to HRT, if asked: "No blood clots, no breast lumps, no cancer. Mammogram a year ago was clear."
Mood, Alcohol and Medicines
Gating note: Georgina answers plainly when asked. She mentions the sleep tablets only if asked about medicines from the pharmacy or anything she takes to help her sleep.
- ●Mood: "Flat some days, and anxious, mostly about this. I'm not low most of the time. I still swim on Saturdays and enjoy my book club. Appetite normal. No hopelessness and I've never had thoughts of harming myself."
- ●Stress: "The firm merged last year, so I've taken on more work. I leave at seven most nights and haven't had a holiday this year."
- ●Alcohol: "A small glass of wine with dinner most nights and an extra glass on Saturday. About twelve units a week by my count. It helps me drop off, though not stay asleep."
- ●Sleep tablets: "I buy diphenhydramine from the pharmacy, two or three nights a week. I started about six months ago."
- ●Other medicines: "Nothing else. No vitamins or herbal products. Occasional paracetamol. Never smoked, no recreational drugs."
Family History and Mum's Illness
- ●Mum: "Mum started losing words at about seventy two. The memory clinic diagnosed her at seventy four. For her last two years she was in a care home, and at the end she didn't know me. I swore I would never put Cassie and Fraser through that."
- ●Others in the family: "Nobody else with dementia that I know of. Mum's sister is 82 and sharp as a tack."
Ideas, Concerns, Expectations
Gating note: Georgina does not raise these herself. Each part comes out only when the doctor asks what she thinks is going on, what is worrying her or what she was hoping for.
- ●Ideas: She is convinced it is early Alzheimer's, because Mum's first sign was losing words. She thinks that if you inherit it you cannot do anything about it. "It's how Mum started. I'm sure it's the same thing."
- ●Concerns: She dreads becoming like her mother, losing her career and being a burden to Neil and the children. "I do wills and powers of attorney all day. I know exactly where this ends."
- ●Expectations: She wants a memory test today and a brain scan. She has read that a genetic test can say if she will get it, and that HRT protects the brain, and wants to ask about both. "Can't you just scan my head? And is there a gene test? I read that HRT protects the brain. Should I be on it?"
Cognitive Testing
Gating note: If the doctor offers to test her memory by voice, Georgina agrees. She does well, with one slip. If the doctor uses another brief instrument that needs no drawing, she also scores in the normal range. She declines a clock drawing on video.
- ●Orientation: Correct year and month, and the time to within an hour.
- ●Counting backwards from twenty to one: Correct, quickly.
- ●Months of the year backwards: Correct, with a short pause after August.
- ●Address recall (a name, a number, a street and a town): Repeats it correctly at first. When asked again a few minutes later she gives all of it except the town, then recalls the town when prompted. This is within the normal range overall.
- ●Three word recall and animals in a minute: All three words, and about seventeen animals.
- ●After the test: "I did all right, didn't I? But Mum did all right at the start too."
Social History and Lifestyle Impact
- ●Work: Head of private client with a team of five. She fears that her partners would start to doubt her if they knew.
- ●Activity: Swims on Saturdays, used to go twice a week.
- ●Availability to be seen: Can come to the surgery after work any evening this week or on Friday afternoon.
Responses to Management (The Negotiation Phase)
- ●If the doctor says the test is reassuring and that sleep, menopause, stress, alcohol and the sleeping tablets can cause word finding trouble:
- ●Reaction: Defensive at first. "So it's all in my head?" Accepts if told the symptoms are real and have physical causes. "Mum's illness was real too. How can you be sure it isn't the start of it?" She relaxes if told that nobody can be certain at one visit, that an examination and blood tests come next, and that there will be a review. "So it's not a no, it's not yet."
- ●If the doctor declines a brain scan and a gene test:
- ●Reaction: Disappointed. "Surely a scan would settle it?" Accepts if told that scans are not used this way at this stage and a specialist can arrange one if needed. She asks if having a mother with Alzheimer's means she will get it, and is calmer if told that disease starting in the seventies carries only a modest increase in risk.
- ●If the doctor discusses HRT:
- ●Reaction: Interested but wary. "Would it help the flushes and my sleep?" She asks about breast cancer risk and asks again whether it protects the brain. If told it is offered for symptoms and not to prevent dementia: "Fair enough. I'd want it for the sweats, then." She will start it or think it over, once risks are explained.
- ●If the doctor advises stopping the sleeping tablets and cutting down alcohol:
- ●Reaction: Surprised. "They're just from the chemist. Could they really affect my memory?" She agrees to stop once told they can cause confusion and word finding trouble, and asks what to do instead. She is open to a sleep routine, menopause CBT and cutting the wine. "I'll try. I'm not giving up Saturday, though."
- ●If the doctor says she needs an examination in person and blood tests:
- ●Reaction: Willing. "Yes, nobody has actually looked at me." If asked to test her own balance or reflexes on screen, she declines: "I wouldn't know what I was doing. Can I come in?" She offers her available times.
- ●If the doctor discusses a memory clinic or follow up:
- ●Reaction: Direct. "Should I be seen at the memory clinic?" If told not today, but referral if there is no improvement or it worsens: "What would worse look like?" She wants specific signs, repeats them back, and agrees to a review. If offered a referral now, she accepts. "Will anyone at work have to know?"
Mark Scheme
Domain 1: Data Gathering and Diagnosis
Domain 2: Clinical Management and Medical Complexity
Domain 3: Relating to Others
Clinical Learning Points
The Core Dilemma and the Model Plan
- ●Georgina is a 56 year old solicitor who has lost words in meetings for about five months. Her mother died with Alzheimer's disease at 78, and she is frightened and asks to be "tested". The station tests whether the candidate can take a frightened, articulate woman's fear seriously without either dismissing it or over investigating it, while finding the treatable contributors she has not linked to her memory: perimenopausal or menopausal symptoms, broken sleep, stress, alcohol and an over the counter sedating antihistamine.
- ●The model plan has six parts. Take a history that characterises the problem, compares it with her baseline and asks for an informant view. Screen for the likely contributors (sleep, vasomotor symptoms, mood, alcohol and all medicines including pharmacy purchases). Carry out a validated brief cognitive test by voice and explain what a normal score does and does not mean. Arrange a face to face examination and blood tests. Stop the diphenhydramine, address alcohol, and offer treatment for her menopausal symptoms. Agree a review, a clear threshold for memory service referral and specific safety netting.
- ●Acceptable alternatives: examining and sending bloods first, or starting menopausal treatment at the face to face visit. Referring to a memory service now is also defensible if the candidate, having explained the reasoning and heard her wishes, judges that her anxiety and family history warrant specialist reassurance, provided reversible causes are still addressed. Waiting for the review before deciding on referral is equally acceptable.
What the History Should Establish
- ●Her pattern is word finding difficulty rather than forgetting. Words and the odd name go missing mid sentence and return within a minute or two, it is worse when tired or busy, and she does not repeat herself, lose conversations, miss appointments or get lost. Onset was gradual about five months ago and it has not progressed.
- ●Function is the key discriminator. NICE CKS on dementia advises comparing current cognition and daily function with the person's baseline and taking a history from someone who knows them well. She runs a team, does the household accounts, cooks and drives long distances without incident. Her husband and daughter have not noticed any change. Preserved function with symptoms she notices herself, and which fluctuate with fatigue, points away from a degenerative process.
Menopause, Sleep and Mood as Contributors
- ●She has had hot flushes for about eighteen months, six or seven a day, with night sweats that wake her three or four times and about five hours of sleep. Her periods became irregular and the last was about fourteen months ago, so she has probably reached the menopause, which at her age and with this history is a clinical diagnosis needing no blood test.
- ●Poor sleep, vasomotor symptoms and cognitive complaints often travel together. Candidates who never ask about periods or flushes miss the most likely explanation.
- ●Mood and anxiety should be screened, including thoughts of self harm. Depression can present as memory complaints, and CKS lists depression among the reversible causes to investigate before concluding dementia.
Medicines and Alcohol
- ●She buys diphenhydramine two or three nights a week, started about six months ago, shortly before the word problems began. It is an anticholinergic sedating antihistamine. CKS advises asking about prescribed, over the counter and alternative medicines because some are associated with anticholinergic burden and cognitive impairment, and suggests minimising them where possible.
- ●The model advice is to stop it, explaining why, and not to substitute a benzodiazepine or another sedating antihistamine. Sleep hygiene, a cool bedroom and treatment of night sweats are the better route.
- ●Alcohol, recorded as 12 units a week, helps her fall asleep but fragments the second half of the night and can worsen night sweats. Advise cutting down, especially in the evenings.
Cognitive Testing on Video
- ●NICE NG97 advises that when dementia is still suspected after initial assessment, clinicians should conduct a physical examination, arrange blood and urine tests to exclude reversible causes and use a validated brief structured cognitive instrument. CKS lists the 10 point cognitive screener, the 6 item cognitive impairment test (6CIT), the 6 item screener, the Memory Impairment Screen, Mini-Cog and Test Your Memory as examples. Drawing based items cannot be done reliably by voice, so the verbal ones are the practical choice here, and Georgina declines a clock drawing.
- ●Her performance is normal: orientation correct, backwards counting and months correct, three words and address recall intact (with one town slip corrected on prompting) and about seventeen animals in a minute.
- ●A normal score is reassuring but does not exclude early disease, particularly in a high functioning professional whose baseline is above average, so a normal result should be framed as one piece of evidence and not as a clearance.
Examination and Blood Tests
- ●A neurological examination (gait, coordination, tone, reflexes, cranial nerves and visual fields) and a mental state assessment cannot be done properly on video. Asking a patient to test her own balance or reflexes on screen is unsafe and uninformative. Arrange a visit soon, ideally with blood pressure, pulse and weight.
- ●CKS lists the blood tests to exclude reversible causes: full blood count, ESR, CRP, urea and electrolytes, calcium, HbA1c, liver function, thyroid function, and B12 and folate.
- ●A working impression of probably multifactorial symptoms, with dementia unlikely on the present evidence but not excluded until examination, bloods and review are complete, is the honest position.
Her Requests: Scan, Gene Test and HRT
- ●Brain scan. NG97 recommends structural imaging as part of the diagnostic assessment to rule out reversible causes and assist with subtype diagnosis when dementia is suspected, which is specialist work after a primary care assessment. Ordering a scan today before an examination, bloods and review, to satisfy a request, is not the model answer. It is reasonable to say that a scan may be part of specialist assessment if concerns persist.
- ●Gene testing. NG97 advises against using apolipoprotein E genotyping to diagnose Alzheimer's disease and notes that genetic causes are a feature of some young onset dementias. Georgina's mother developed symptoms in her seventies, so her own risk is raised only modestly. A test cannot tell her whether she will develop dementia and the candidate should not imply that it can.
- ●HRT. NG23 advises offering HRT for vasomotor symptoms, with menopause specific CBT as an option alone or alongside HRT, and for sleep problems linked to vasomotor symptoms. It is offered for symptoms, not as a way of protecting the brain: NG23 does not recommend HRT to prevent dementia, and its evidence summary says dementia risk might increase with combined HRT started at 65 or over, which does not apply to her at 56. After checking contraindications (breast cancer, thromboembolism, undiagnosed bleeding) and discussing benefits and risks, including her breast cancer worry, the decision is shared.
Referral to a Memory Service and Review
- ●CKS advises referral to a specialist dementia diagnostic service such as a memory clinic once reversible causes of cognitive decline (including delirium, depression, sensory impairment and medicines) have been investigated and dementia is still suspected. Georgina has not reached that point. A sensible threshold is persistent or progressive symptoms after treating the contributors, evidence of functional decline, or an abnormal examination or test.
- ●A review about two months after the examination and results, repeating the cognitive test if needed, is appropriate and gives time to judge the effect of stopping the antihistamine, cutting alcohol and treating flushes and sleep. Candidates who refer now with a clear rationale, and who are honest that referral on family history alone is not standard, can also pass.
- ●Safety netting should name specifics: getting lost, repeating questions, trouble with money or work tasks, personality change, or rapid worsening, plus new weakness, severe headache or confusion needing urgent assessment.
Brain Health, Reassurance and Her Fears
- ●She wants honesty. The best explanation is that her symptoms are real, have identifiable physical causes, and are not typical of early dementia, but that nobody can be certain at one visit and the plan checks the other possibilities.
- ●Brief brain health advice helps: regular physical activity, alcohol within limits, not smoking, a healthy weight, and keeping blood pressure, cholesterol and blood sugar checked. CKS lists smoking, diabetes, inactivity and obesity as modifiable risk factors. Be honest that these lower risk and cannot guarantee protection.
Common Mistakes in This Station
- ●Never asking about sleep, periods or flushes, so menopause is missed.
- ●Not asking about medicines bought at the pharmacy, so the diphenhydramine is missed.
- ●Telling her it is "definitely not dementia" on the strength of one normal test, or attributing everything to hormones or stress with no plan to check other causes.
- ●Requesting a scan or a gene test to satisfy her.
- ●Prescribing a sleeping tablet or benzodiazepine.
- ●Offering HRT as brain protection, or ignoring her breast cancer worry.
- ●Attempting an examination over video.
- ●Leaving without a review date, a referral threshold or specific warning signs.
- ●Skipping her fear about her mother, so the explanation feels impersonal.
Mapped to the RCGP curriculum topic: Older Adults.
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