Newly Registered Man Requesting Codeine for Chronic Back Pain — Free SCA Practice Case
Newly registered man requesting codeine for chronic back pain
Station Timer
Golden Minute
Initial Introduction
•Introduce yourself
•Ask an open question — "How can I help you today?"
•Listen — don't interrupt
•Catch early cues
Data Gathering
History, ICE & Diagnosis
Clinical Management
Diagnosis, Plan & Decisions
Safety Net
Follow-up & Close
Materials for Candidate
Please review before starting the consultation
Full Name
Tomasz Nowak
Age
34 years
Consultation Type
VideoAge
34
Situation
Video Consultation. Newly registered patient.
Reason for Encounter
"I've registered here and I need a prescription for codeine for my back. I've nearly run out and I can't cope with the pain without it."
Medical Records
- ●PMH: Newly registered; recently moved from Poland. No records available.
- ●Medications: None recorded (reports codeine, prescribed in Poland).
- ●Allergies: NKDA.
- ●Recent notes: Nil (no verifiable records).
Patient Script
For the friend playing the patient role
Character Overview: You are Tomasz, a 34-year-old man who recently moved to the UK from Poland and has just registered with the practice. You have had low back pain for over a year, since a road traffic accident. You take 7–10 tablets of 30 mg codeine a day and have only two left; you last got them three months ago in Poland. You are worried that without codeine the pain will be unbearable and you won't cope. You have no red-flag symptoms and the pain has been unchanged for a year. Physiotherapy in Poland did not help. You work at a car wash and live with a friend; you don't smoke and drink occasionally. You want codeine prescribed today, and if the doctor refuses outright you become persistent and frustrated.
Opening Sentence: "Hello Doctor. I've just registered here. I need a prescription for codeine — for my back. I've only got two tablets left and I really can't manage the pain without them."
History if Asked (Data Gathering Phase)
- ●The pain: "Lower back pain, for over a year, since a car accident. It's been about the same the whole time."
- ●The codeine: "I take seven to ten of the 30 mg tablets a day. I've got two left. I last got them three months ago, back in Poland."
- ●What he fears: "If I run out, the pain will be unbearable and I won't be able to work or cope."
- ●Previous treatment: "I had physiotherapy in Poland — it didn't help."
- ●What he wants: "I just need you to prescribe the codeine."
ICE — Ideas, Concerns, Expectations
The patient does not volunteer this information unprompted. These responses surface only when the candidate directly explores his perspective.
- ●Ideas: Tomasz believes codeine is what he needs to control his back pain and that nothing else works. "Codeine is the only thing that helps — I need it."
- ●Concerns: His dominant concern is that the pain will become unbearable without it and he won't cope or be able to work. "I'm scared of the pain without it, and of not being able to work."
- ●Expectations: He expects a codeine prescription today. "I want the codeine prescribed."
If Asked — Pain, Red-Flag, Dependence, and Social Screen
The patient answers these only when directly asked.
- ●If asked about the pain (site, radiation, character): "Lower back, doesn't really shoot down my legs, a constant ache. Unchanged for a year."
- ●If asked about cauda equina red flags (saddle numbness, bladder/bowel control, leg weakness): "No numbness down below, no problems with my waterworks or bowels, no leg weakness."
- ●If asked about malignancy/infection red flags (weight loss, fever, night sweats): "No weight loss, no fevers or night sweats."
- ●If asked about trauma: "Just the car accident over a year ago."
- ●If asked about impact on work/sleep/mood: "It affects my sleep and my mood a bit, and it's hard at work."
- ●If asked about what happens if he misses a dose of codeine: "I feel rotten — achy, restless, sweaty, on edge." (Suggests physical dependence/withdrawal.)
- ●If asked about previous investigations: "I had some physio in Poland, no scans that I know of."
- ●If asked, sensitively, about alcohol and recreational drugs: "I drink occasionally, no drugs."
- ●If asked about occupation/living/mood: "I work at a car wash, live with a friend. Settling in has been stressful."
Responses to Management (The Negotiation Phase)
- ●If the Doctor explains it can't simply be continued without assessment: "But I've been on it for a year — why can't you just prescribe it?" (The tested point is not prescribing on demand without assessment, given no verifiable records — explained clearly.)
- ●If the Doctor explains the risks of long-term high-dose codeine: "You're saying it can be harmful and stop working? I didn't realise." (The tested point is explaining dependence, tolerance, and the harms/limited benefit of opioids in chronic pain.)
- ●If the Doctor offers a limited supply with a reduction plan (not abrupt stop): "So you'll give me a small amount and we make a plan to cut down slowly, not stop suddenly?" (The tested point is a safe, limited prescription with a gradual reduction plan to avoid withdrawal.)
- ●If the Doctor offers non-drug alternatives: "Physio didn't help before — but a different approach here, and other options? I suppose I'd consider it." (The tested point is offering non-drug alternatives and other analgesia.)
- ●If the Doctor stays firm but supportive under pressure: "I'm not happy, but… if there's a proper plan and you're not just cutting me off, okay." (The tested point is handling the pressure professionally — neither caving nor abandoning him.)
Mark Scheme
Domain 1: Data Gathering and Diagnosis
Domain 2: Clinical Management and Medical Complexity
Domain 3: Relating to Others
Clinical Learning Points
Opioid Requests With No Verifiable Records
- ●A request to continue a high-dose opioid from a newly-registered patient with no verifiable records should not be met by prescribing on demand. Assess fully, but avoid abruptly abandoning an established (dependent) user — balance safety with compassion.
Opioids in Chronic Non-Cancer Pain
- ●Opioids are not recommended for chronic primary/non-cancer pain (NICE NG193) — limited evidence of benefit and significant harms. Chronic low back pain is managed with exercise, physiotherapy, self-management, and psychological therapy (NICE NG59), not long-term opioids.
Dependence, Tolerance, and Harms
- ●Explain physical dependence, tolerance, and harms (mood, bowel, cognition, overdose risk with escalation). Ask what happens on a missed dose to gauge withdrawal/dependence.
Limit and Wean — Don't Stop Abruptly
- ●Where an opioid is continued short-term, offer a limited supply with a clear, gradual reduction (weaning) plan and support — not abrupt cessation (which risks withdrawal) and not open-ended continuation.
Assess and Offer Alternatives
- ●Arrange face-to-face examination (and consider STarT Back), and offer non-drug alternatives (physiotherapy, exercise, CBT) and cautious alternative analgesia where appropriate.
Red Flags
- ●Always screen for cauda equina (saddle anaesthesia, bladder/bowel dysfunction, leg weakness) and malignancy/infection (weight loss, fever, night sweats) in back pain.
Compassion, Culture, and Professionalism
- ●Validate the pain, build trust, be sensitive to a newly-arrived patient's circumstances, and manage pressure professionally — neither caving nor confrontational.
Common Candidate Mistakes in This Case
- ●Prescribing on demand: continuing a high-dose opioid without assessment or records.
- ●Abrupt refusal/abandonment: cutting off a dependent patient, risking withdrawal and disengagement.
- ●Not explaining the rationale: refusing without conveying the risks/plan, so he feels dismissed.
- ●No reduction plan or alternatives: neither weaning safely nor offering non-drug options.
- ●Treating him as "drug-seeking": damaging trust rather than assessing compassionately.