Man Who Hurt His Back Moving Furniture, 2 Hours From Home, Mentioning Urinary Symptoms — Free SCA Practice Case
Man who hurt his back moving furniture, 2 hours from home, mentioning urinary symptoms
Station Timer
Golden Minute
Initial Introduction
•Introduce yourself
•Ask an open question — "How can I help you today?"
•Listen — don't interrupt
•Catch early cues
Data Gathering
History, ICE & Diagnosis
Clinical Management
Diagnosis, Plan & Decisions
Safety Net
Follow-up & Close
Materials for Candidate
Please review before starting the consultation
Full Name
Ian Mercer
Age
55 years
Consultation Type
TelephoneAge
55
Situation
Telephone Consultation. The patient is away from home.
Reason for Encounter
"I've done my back in lifting furniture at a friend's place. I'm two hours from home and I can't drive back or get to work. I need some help — and while I've got you, I've been meaning to ask about some waterworks trouble."
Medical Records
- ●PMH: Nil significant. Otherwise fit and well.
- ●Medications: None.
- ●Allergies: NKDA.
- ●Recent contact: No recent consultations.
Patient Script
For the friend playing the patient role
Character Overview: You are Ian, a 55-year-old sales manager. You wrenched your lower back a few hours ago helping a friend move furniture into a car. You are staying at your friend's, about two hours' drive from home, and the pain means you cannot face the drive back or get to work tomorrow. You are practical and mainly want pain relief, a note for work, and to be able to get moving. You have no worrying neurological symptoms. Almost as an afterthought, you mention that you have had to pass urine more often for a couple of years and wonder if it is your prostate. You are otherwise fit and well.
Opening Sentence: "Hi Doctor. I've hurt my lower back badly lifting furniture at a mate's house a few hours ago. The trouble is I'm about two hours from home — I can't face driving back, and there's no way I can get to work tomorrow. I need some painkillers and probably a sick note. Oh, and while I've got you — I've been meaning to ask about my waterworks; I'm up peeing a lot."
History if Asked (Data Gathering Phase)
- ●The back pain: "Lower back, came on straight after lifting a heavy sofa into the car. It's a strong ache, spasming when I move. It's across the lower back, not really going down my legs."
- ●Mechanism: "Pure lifting strain — twisting with the weight. No fall, no direct blow."
- ●The situation: "I'm at my friend's, a couple of hours from home. I can't drive back like this, and I'll not make it to work tomorrow. I can't get to my own surgery or pharmacy from here."
- ●The urinary symptoms (mentioned in passing): "For a couple of years now I've been going more often, especially at night. I wondered if it's my prostate — I'm 55. It's not new or sudden, just a longstanding niggle."
- ●Function: "The pain's bad but I can move a bit, shuffle around. It's the driving and sitting that's the problem."
ICE — Ideas, Concerns, Expectations
The patient does not volunteer this information unprompted. These responses surface only when the candidate directly explores his perspective.
- ●Ideas: Ian sees the back pain as a straightforward lifting strain and the urinary symptoms as probably his prostate/age. "I reckon I've just pulled my back lifting. And the waterworks — probably my prostate, being my age."
- ●Concerns: His immediate concerns are pain relief, getting home, and work (the note); the urinary symptoms are a background worry about his prostate. "Right now it's the pain, getting home, and sorting work. The waterworks I've just been meaning to get checked."
- ●Expectations: He expects pain relief, a fit note, and practical help given he is stranded away from home. "I need painkillers, a note for work, and advice on what to do, being stuck here."
If Asked — Red-Flag and LUTS Screen
The patient answers these only when directly asked.
- ●If asked about bladder or bowel control — any NEW difficulty passing urine, retention, or incontinence: "No — no new problem passing water, no wetting myself, no trouble holding it. The frequency's the longstanding thing, not new." (Distinguishes chronic LUTS from acute cauda-equina retention/incontinence.)
- ●If asked about saddle numbness (numbness around the back passage/genitals/inner thighs): "No, no numbness down below or between my legs."
- ●If asked about bilateral leg pain, weakness, or numbness: "No — it's not really going down my legs, no weakness or numbness in them."
- ●If asked about sexual dysfunction (new): "No new problems there."
- ●If asked about trauma, fever, or feeling unwell: "No fall or blow beyond the lifting, no fever, I feel well otherwise."
- ●If asked about weight loss, night pain, or cancer history: "No weight loss, no night pain that wakes me, no history of cancer."
- ●If asked about the LUTS detail (stream, hesitancy, nocturia, dysuria, haematuria): "More frequent and up a couple of times at night; maybe a slightly weaker stream. No burning, no blood."
- ●If asked about age-related risk / how long LUTS present: "A couple of years, gradual. I'm 55."
Responses to Management (The Negotiation Phase)
- ●If the Doctor screens for and explains the red flags: "So you're checking it's nothing serious with the nerves? That's reassuring — I don't have any of those problems." (The tested point is a thorough remote red-flag/cauda-equina assessment.)
- ●If the Doctor reassures and advises self-care: "So it's a muscular strain? What should I do — rest up or keep moving?" (The tested point is evidence-based self-care: staying active, analgesia, reassurance.)
- ●If the Doctor arranges practical help (prescription, fit note) given he's away: "Can you sort painkillers when I'm stuck here away from my pharmacy? And a note for work?" (The tested point is practical problem-solving — electronic prescription to a convenient pharmacy, and a fit note.)
- ●If the Doctor addresses the urinary symptoms appropriately: "And the waterworks — is that something to sort now, or later?" (The tested point is recognising longstanding LUTS as needing proper review when home, not urgent management now, while not dismissing it.)
- ●If the Doctor safety-nets: "What would mean I need to get seen urgently?"
Mark Scheme
Domain 1: Data Gathering and Diagnosis
Domain 2: Clinical Management and Medical Complexity
Domain 3: Relating to Others
Clinical Learning Points
Remote Red-Flag Assessment in Acute Back Pain
- ●Acute low back pain is usually mechanical, but a red-flag screen is essential — by telephone this must be thorough and explicit. Screen for cauda equina, significant trauma, infection (fever), and malignancy (weight loss, night pain, cancer history).
Cauda Equina Syndrome
- ●Cauda equina syndrome is an emergency: features include new urinary retention or incontinence, faecal incontinence, saddle anaesthesia, bilateral leg pain/weakness/numbness, and new sexual dysfunction. Any of these mandates emergency (same-day A&E) assessment.
- ●Distinguish chronic LUTS from acute cauda-equina bladder dysfunction — longstanding frequency/nocturia is not the same as new retention/incontinence.
Positive Diagnosis and Self-Care
- ●Give a positive diagnosis of mechanical back pain and evidence-based self-care (NICE NG59): stay active, avoid bed rest, use simple analgesia, and expect most episodes to settle within weeks. Imaging is not routinely needed.
Analgesia
- ●Offer an NSAID (e.g. naproxen, with gastroprotection where indicated) ± paracetamol; use opioids sparingly. Consider a short course.
Practical, Remote Problem-Solving
- ●Where a patient is away from home, solve the practical problems: an electronic prescription to a convenient pharmacy, a fit note, and advice on physiotherapy self-referral and graded return to work.
Opportunistic Management of LUTS
- ●Handle opportunistically raised symptoms well: longstanding LUTS warrant a proper review when home — urine dip, prostate examination, PSA discussion, and symptom scoring (IPSS) — arranged as follow-up, not urgent management, and not dismissed.
Safety-Netting
- ●Safety-net explicitly for cauda-equina red flags (emergency) and for back pain that fails to improve or worsens.
Common Candidate Mistakes in This Case
- ●Not screening for cauda equina: failing the critical red-flag assessment by telephone.
- ●Conflating chronic LUTS with cauda equina — or ignoring the LUTS: over-reacting to longstanding frequency, or dismissing the opportunistic concern entirely.
- ●Not solving the practical problem: failing to arrange a prescription/fit note for a patient stranded away from home.
- ●Advising bed rest or over-investigating: rather than positive diagnosis, staying active, and simple analgesia.
- ●Weak safety-netting: not giving clear emergency red flags.